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»Forums Index »NEW IQFEED FORUMS »New IQFeed Forum »IQ Feed client on Mac does not work

Author	Topic: IQ Feed client on Mac does not work (10 messages, Page 1 of 1)
Gremlin123 -Interested User- Posts: 6 Joined: Aug 18, 2010	Posted: May 14, 2017 04:14 PM Msg. 1 of 10 I installed the IQFeed client on my Mac development box. The login dialog pops up, but the "Connect" button is grayed out. The dialog message reads "Awaiting product ID and version" Entering login information and password does not help. Running macOS Sierra Version 10.12 2.3Ghz Intel i7, 16G I am able to connect on a windows box, no problem How can I get IQFeed to work on a Mac?
DTN_CurtisT -DTN Technical Support- Posts: 323 Joined: Jun 14, 2007	Posted: May 14, 2017 08:10 PM Msg. 2 of 10 Hello Gremlin123, to log into IQFeed on a Mac OSX. You will need to do so through your Charting Software. IQFeed does not have a interface so it will not connect by itself hence the grey "Connect" button. Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Gremlin123 -Interested User- Posts: 6 Joined: Aug 18, 2010	Posted: May 14, 2017 11:30 PM Msg. 3 of 10 Got it. I am a API customer. I have a key. Just had to dig it out... I was able to get in. Thanks for your help -Doug
NLaSalle -Interested User- Posts: 3 Joined: Jun 23, 2019	Posted: Jun 23, 2019 02:15 PM Msg. 4 of 10 I have the same issue, how do you actually connect to the feed? (I'm an API customer) the terminal command: "open -a IQFeed" doesn't work. On windows the ShellExecute(); function works from code, but how do I do this on mac/linux from code? Edited by NLaSalle on Jun 23, 2019 at 07:54 PM
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Jun 25, 2019 11:27 AM Msg. 5 of 10 You would need run the MAC Client in Wine to make a connection on Linux. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
NLaSalle -Interested User- Posts: 3 Joined: Jun 23, 2019	Posted: Jun 25, 2019 04:56 PM Msg. 6 of 10 when I launch the MAC client the connect button is grey and not enabled and the field says "awaiting product ID and version" I can pass my product ID through my C++ app on Windows, but how do I do that with the Wine versions?
stargrazer -DTN Guru- Posts: 302 Joined: Jun 13, 2005 Right Here & Now	Posted: Jun 25, 2019 05:21 PM Msg. 7 of 10 On my machine: user@here:~$ wine .wine/drive_c/Program\ Files/DTN/IQFeed/iqconnect.exe -product x1 -version x2 -login x3 -password x4 -autoconnect Substitute your own info for x1, x2, x3, x4
NLaSalle -Interested User- Posts: 3 Joined: Jun 23, 2019	Posted: Jun 25, 2019 05:59 PM Msg. 8 of 10 awesome thanks
Lisa Richter -Interested User- Posts: 1 Joined: Aug 13, 2019	Posted: Aug 13, 2019 03:52 AM Msg. 9 of 10 Hello
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Aug 13, 2019 06:35 AM Msg. 10 of 10 Lisa, If you need additional assistance with the MAC client please feel free to contact us at support@iqfeed.net or you can start a chat from www.iqfeed.net. You will find the chat link on the left hand side for technical support. Lastly you can call us directly at 800-779-7299. We look forward to hearing from you. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com