DTN IQFeed, DTN.IQ, DTN ProphetX Support Forums

Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)

"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal

"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum

"Can I get another account from you? I am tired of ******* going down so often" - Comment from George

"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum

"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post

"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim

"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei

"I cannot believe what a difference it makes trading with ProphetX!" - Comment from Bruce in Los Angeles

"If someone needs the best quality data and backfill beyond what their broker provides at a rate that is the best in the industry, I highly recommend IQFeed." - Comment from Josh via Public Forum

"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post

Home

Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather

DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter

»Forums Index »Archive (2017 and earlier) »Data and Content Support »why is my Options chart data not coming through - Pic Attached

Author	Topic: why is my Options chart data not coming through - Pic Attached (2 messages, Page 1 of 1)
seanthenoob -Interested User- Posts: 2 Joined: Jul 3, 2020	Posted: Jul 3, 2020 11:09 PM Msg. 1 of 2 Hey there, having issues with getting chart data coming up, just wanting to clarify nothing is wrong with my subscription, im getting a error in my platform saying my connection does not provide such data this makes no sense, never seen this before please help! File Attached: yo.PNG (downloaded 828 times)
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Jul 6, 2020 06:27 AM Msg. 2 of 2 Sorry for any delay in responding to your post. By your screenshot it does appear you have authorizations for level 2 data on NASDAQ equities. I am not sure what charting platform that is you are showing the Depth of Market window in? Possibly Ninja Trader? Please locate the IQ Feed Applications window on the desktop of your PC and then open and utilize the Market Depth tool. Do you get valid Level 2 data there? Please feel free to contact us directly either by email support@iqfeed.net or call and or chat with us. www.iqfeed.net and you will find a technical chat link on the left hand side of the website. 800-779-7299 Technical Support number. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net