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"I used to have *******, but they are way more money for the same thing. I have had no probs with data from DTN since switching over." - Comment from Public Forum Post

"There is no doubt that IQFeed is the best data provider. I am very satisfied with your services. And IQFeed is the only one that I would recommend to my friends. Now, most of them are using your product in China." - Comment from Zhezhe

"Thank God for your Data Feed as the only Zippers I see are on my pants (LOL), and no more 200 pip spikes to mess up charts." - Comment from Spiro via Email

"I just wanted to let you know how fast and easy I found it to integrate IQFeed into our existing Java code using your JNI client. In my experience, such things almost never go so smoothly - great job!" - Comment from Nate

"I've been using Neoticker RT with IQFeed for two months, and I'm very happy with both of the products (I've had IQFeed for two years with very few complaints). The service from both companies is exceptional." - Comment from Public Forum

"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim

"Version 4.0.0.2 has been working well for me and I appreciate that it is now a much tighter client to work with. I feel I can go to press with my own application and rely on a stable platform" - Comment from David in IA.

"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat

"Thank you so much - awesome feed, awesome service!" - Comment from Greg via Email

"I've never had DTN go out on me since switching. ******* would go down a couple times every month when I was using them." - Comment from Bryce in AL.

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»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »All Quotes Delayed By About 2 Minutes Today.

Author	Topic: All Quotes Delayed By About 2 Minutes Today. (6 messages, Page 1 of 1)
Craig -DTN Guru- Posts: 326 Joined: Apr 16, 2010	Posted: Apr 21, 2020 01:28 PM Msg. 1 of 6 Tried re-start, still the same. Confirmed by snap quote application on server.
Craig -DTN Guru- Posts: 326 Joined: Apr 16, 2010	Posted: Apr 21, 2020 01:41 PM Msg. 2 of 6 Checked diagnostics. Ping time ~30ms. No client queuing apparent.
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Apr 21, 2020 01:43 PM Msg. 3 of 6 Please contact IQ Feed directly for assistance. 800-779-7299 Chat @ www.iqfeed.net and the technical support chat is on the left hand side of the webpage. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
aQuant -Interested User- Posts: 49 Joined: Jul 20, 2012	Posted: Apr 21, 2020 07:23 PM Msg. 4 of 6 I noticed a related issue. At night (~7pm CST) the L2 feed often lags the L1 feed, this is at a time when the activity is fairly low. Did anyone notcice similar? I have seen this for a few nights in a row now.
DTN Todd -Interested User- Posts: 74 Joined: Mar 24, 2010	Posted: Apr 21, 2020 07:32 PM Msg. 5 of 6 If you could contact support when you are seeing this we can investigate. Service is available at 800-779-7299 Chat @ www.iqfeed.net
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Apr 22, 2020 06:29 AM Msg. 6 of 6 Most typically a queuing of data is related to bandwidth. You make a request of data sets which our server responds to; however the connection cannot consume the requested data in a timely fashion. Our data servers queue the data to a certain point and then begin dropping the data when your connection still is unable to consume the data fast enough. Therefore you fall behind or show a delay. As I cannot say this is what you have been running into, this is one very typical example. As Todd mentioned the best thing you can do is contact us when this is happening. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com