alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
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Posted: Apr 1, 2005 09:31 AM
Msg. 1 of 13
Hi, Big problem actually on data DAX on Eurex !!!
alaindua
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donizetti
-Interested User-
Posts: 14
Joined: May 9, 2004
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Posted: Apr 1, 2005 10:27 AM
Msg. 2 of 13
And not only XG.
EX, SW and BD (and most likely all other EUREX derivates) are affected as well.
Any ETA when you offer backfill for the data gaps (07.53-09:38 EST)?
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alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
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Posted: Apr 19, 2005 12:29 PM
Msg. 3 of 13
Hi, Since 13.24 pm big problem on data DAX on Eurex !!!
alaindua
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alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
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Posted: Apr 19, 2005 12:30 PM
Msg. 4 of 13
sorry since 12.24pm...
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DTN_MarketData
-DTN's Market Data Experts-
Posts: 785
Joined: Jul 15, 2004
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Posted: Apr 19, 2005 01:03 PM
Msg. 5 of 13
We are currently investigating this issue with our international data provider.
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DTN_MarketData
-DTN's Market Data Experts-
Posts: 785
Joined: Jul 15, 2004
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Posted: Apr 19, 2005 02:30 PM
Msg. 6 of 13
This issue was resolved by our international data provider. There was a ticker configuration change made by our data provider and they determined that they needed to switch back to the previous configuration to correct the problem.
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donizetti
-Interested User-
Posts: 14
Joined: May 9, 2004
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Posted: Apr 20, 2005 02:05 AM
Msg. 7 of 13
@marketdataservices
No it is not resolved, the quotes are still messed up on XG# as i type this (03:00am EST or 09:00 german time). Highs & Lows of each 1 minute bar are corrupt. Also yesterdays quotes are still not corrected.
regards donizetti
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alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
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Posted: Apr 20, 2005 02:09 AM
Msg. 8 of 13
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DTN_MarketData
-DTN's Market Data Experts-
Posts: 785
Joined: Jul 15, 2004
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Posted: Apr 20, 2005 06:54 AM
Msg. 9 of 13
Our international data provider is currently investigating this issue. Thank you.
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DTN_MarketData
-DTN's Market Data Experts-
Posts: 785
Joined: Jul 15, 2004
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Posted: Apr 20, 2005 08:02 AM
Msg. 10 of 13
This issue has been resolved as of 08:11 ET. Unfortunately, it will be highly unlikely that we can replace the corrupt data. Our production and backup systems received the same erroneous data from our international data provider. Our apologies for the inconvenience this has caused. We are currently in the process of testing a new and improved data feed from our international data provider, and we hope to have it online beginning this weekend (April 23-24). Thank you.
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alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
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Posted: May 3, 2005 03:46 PM
Msg. 11 of 13
Hi, Big problem on Eurex !!! No datas since 09h34 am !!! alaindua
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alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
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Posted: Jun 20, 2005 06:37 AM
Msg. 12 of 13
Hi, Big problem actually on data DAX on Eurex !!!
alaindua
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donizetti
-Interested User-
Posts: 14
Joined: May 9, 2004
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Posted: Jun 20, 2005 06:42 AM
Msg. 13 of 13
Yes, highs & lows of each bar are wrong again.
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