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»Forums Index »Archive (2017 and earlier) »Data and Content Support »Robusta Coffee suspicious data LRC#C

Author	Topic: Robusta Coffee suspicious data LRC#C (6 messages, Page 1 of 1)
tkmaxx -Interested User- Posts: 11 Joined: Oct 3, 2015	Posted: Nov 7, 2015 06:43 PM Msg. 1 of 6 There are multiple days between Oct 2008 and Feb 2009 where each daily bar has got a single value for OHLC. Can you please investigate? Maybe you are stitching the wrong contracts? Screenshot attached File Attached: RobustaCoffee.PNG (downloaded 1681 times)
DTN_LorenF -DTN Technical Support- Posts: 228 Joined: May 11, 2004	Posted: Nov 9, 2015 06:47 AM Msg. 2 of 6 Tkmaxx I see the data missing on our one server farm. We are working on resolving this issue. Thank you for reporting it.
tkmaxx -Interested User- Posts: 11 Joined: Oct 3, 2015	Posted: Nov 29, 2015 05:31 AM Msg. 3 of 6 Doesn't look like it got fixed
tkmaxx -Interested User- Posts: 11 Joined: Oct 3, 2015	Posted: Jan 17, 2016 05:16 PM Msg. 4 of 6 bump
DTN_CurtisT -DTN Technical Support- Posts: 323 Joined: Jun 14, 2007	Posted: Jan 17, 2016 05:42 PM Msg. 5 of 6 Hello tkmaxx, on the Robusta Coffee, I will forwarded this to our Market Data Services Dept. for further investigation as I am seeing some days recently that are showing single values as well for OHLC. We will let you know what we find out. Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Jan 18, 2016 09:50 AM Msg. 6 of 6 We have verified with our Market Data department that Robusta Coffee LRC#C data points are correct at this time. Please keep in mind you may need to force your charting platform to do a reload of data to refresh it's database. Stephen Shockey \| Trading Markets \| United States \|Customer Service Technical Support Email: support@iqfeed.net Edited by DTN_Stephen on Jan 18, 2016 at 09:51 AM