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»Forums Index »Archive (2017 and earlier) »Data and Content Support »missing 1-min @ESU14 data for 2014-08-24
Author Topic: missing 1-min @ESU14 data for 2014-08-24 (4 messages, Page 1 of 1)

alexofencino
-Interested User-
Posts: 19
Joined: May 8, 2004
Posted: Aug 25, 2014 10:56 PM          Msg. 1 of 4
There is no data between 18:00 and 21:59
Same for @ESZ14

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006
Posted: Aug 26, 2014 08:14 AM          Msg. 2 of 4
Good morning,

I have looked at this across our servers and all appears well on this end that I can see. Has this resolved itself for you? If not, depending upon the software, it may have a data cache that needs to be cleared.

You could also feel free to call our service department and then the issue could be discussed so we understand exactly what is going on.

Tim

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006
Posted: Aug 26, 2014 08:22 AM          Msg. 3 of 4
Sorry, I missed the date in the subject, but on Sunday there was issue at the exchange with the open and all trades were cancelled, hence why data appears to be missing.

So it is missing, but it is missing because no data exists for that period.

Tim

alexofencino
-Interested User-
Posts: 19
Joined: May 8, 2004
Posted: Aug 26, 2014 09:23 AM          Msg. 4 of 4
Thank you.
 

 

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