Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart
"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
"I've been using Neoticker RT with IQFeed for two months, and I'm very happy with both of the products (I've had IQFeed for two years with very few complaints). The service from both companies is exceptional." - Comment from Public Forum
"DTN has never given me problems. It is incredibly stable. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN." - Comment from Leighton
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »Trouble With Historical Options Tick Lookup API Calls
Author Topic: Trouble With Historical Options Tick Lookup API Calls (4 messages, Page 1 of 1)

jcrivello
-Interested User-
Posts: 12
Joined: Sep 7, 2011


Posted: Sep 23, 2011 01:12 PM          Msg. 1 of 4
Hello,

I am having trouble with historical options tick look up calls today (via the TCP API).

Example 1: I get an "Invalid symbol." error for AXP $40 11/19/11 Calls, which definitely exist and in fact are returned from the options chain symbol lookup API call:

HTT,AXP1119K40,,20110901 000000,1,,,0,R!FwI=,
R!FwI=,E,Invalid symbol.,
R!FwI=,!ENDMSG!,

Example 2: I get a "!NO_DATA!" error for AXP $45 10/22/11 Calls, which I know for a fact have quite a bit of tick data going back for months:

HTT,AXP1122J45,,20110901 000000,1,,,0,R!Sg==,
R!Sg==,E,!NO_DATA!,
R!Sg==,!ENDMSG!,

I am encountering these sorts of errors with a number of different symbols. I can provide a much longer list of issues if needed.

-Joe

jcrivello
-Interested User-
Posts: 12
Joined: Sep 7, 2011


Posted: Sep 23, 2011 01:23 PM          Msg. 2 of 4
To add some additional information... it appears that I can't look up any options tick data from prior to early September for any symbol.

-Joe

DTN_Steve_S
-DTN Guru-
Posts: 2093
Joined: Nov 21, 2005


Posted: Sep 23, 2011 02:47 PM          Msg. 3 of 4
The history servers will return an Invalid symbol error for symbols that are valid but do not trade (or haven't traded in quite a while/ever).

Additionally, we limit tick data to the most recent 8 calendar days during market hours (09:30 - 16:30 EST).

jcrivello
-Interested User-
Posts: 12
Joined: Sep 7, 2011


Posted: Sep 23, 2011 03:10 PM          Msg. 4 of 4
Ah.. I see.

Can I assume there hasn't been any activity in 120 days if I get back an "Invalid symbol." error from the historical tick lookup APIs?

On the 8 calendar day restriction.. I assume you guys do this to reduce load on your servers during market hours?

-Joe
 

 

Time: Mon May 20, 2024 5:26 AM CFBB v1.2.0 9 ms.
© AderSoftware 2002-2003