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»Forums Index »Archive (2017 and earlier) »Data and Content Support »australian future

Author	Topic: australian future (5 messages, Page 1 of 1)
sma202 -Interested User- Posts: 24 Joined: Nov 20, 2010	Posted: Aug 9, 2011 12:18 AM Msg. 1 of 5 I don't seem to be getting any reliable historical tick data for AD#, there are gaps, day wise) all over the place. Can you see what is going on?
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: Aug 9, 2011 12:34 AM Msg. 2 of 5 a couple things to check. first, make sure you are using @AD# as opposed to AD#. second, log out and back in. we were doing work on one of the datacenters so that could have caused some gaps in data if you were connected to that data center. if you still have issues, please let us know what interval and timeframe you are pulling as well as which server you are connected to. also, are you seeing these issues with the stream or gaps when pulling history? Jay Froscheiser Telvent DTN
sma202 -Interested User- Posts: 24 Joined: Nov 20, 2010	Posted: Aug 9, 2011 12:42 AM Msg. 3 of 5 @AD# works, but it's not listed in the symbols file. AD is listed as "AD#"
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: Aug 9, 2011 12:45 AM Msg. 4 of 5 i will have to take a look at that. it seems some of the @ symbols arent showing in the symbol lookup properly. we will get it fixed as soon as possible. Jay Froscheiser Telvent DTN
DTN_Steve_S -DTN Guru- Posts: 2093 Joined: Nov 21, 2005	Posted: Aug 9, 2011 08:27 AM Msg. 5 of 5 It looks like that symbol is in the file this morning (as well as in the symbol lookup).