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»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »XGZ10 and EXZ10 futures have bad tick data
Author Topic: XGZ10 and EXZ10 futures have bad tick data (6 messages, Page 1 of 1)

barnabas
-Interested User-
Posts: 4
Joined: Sep 7, 2010


Posted: Nov 15, 2010 10:04 AM          Msg. 1 of 6
I have tried connecting to the following servers and they all show bad tick data from XGZ10 and EXZ10 eurex exchange. Please resolve

66.112.156.223
66.112.156.114
66.112.156.229
66.112.156.226
66.112.156.113
66.112.148.111

thanks,

Bill



File Attached: XGZ10 12-10 (89 Tick) 11_15_2010.jpg (downloaded 1496 times)

Stan S
-DTN Guru-
Posts: 256
Joined: Apr 13, 2006


Posted: Nov 15, 2010 10:29 AM          Msg. 2 of 6
Hi Bill,

Could you please be more specific as to the bad data. Is it bad highs for certain days, data lagging, what exactly is the problem so we can trace it more accurately at this end. Also what source are you using to determine the data is incorrect. We are looking into the problem, but any details you can provide will make it that much easier.

Stan S

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Be the positive force in someone life.

barnabas
-Interested User-
Posts: 4
Joined: Sep 7, 2010


Posted: Nov 15, 2010 11:02 AM          Msg. 3 of 6
see the pic / jpg . every bar goes back to the low

barnabas
-Interested User-
Posts: 4
Joined: Sep 7, 2010


Posted: Nov 15, 2010 11:07 AM          Msg. 4 of 6
see attached pic / jpg of a 30 min bar on EXZ10.

thanks,

Bill



File Attached: EXZ10 12-10 (30 Min) 11_15_2010.jpg (downloaded 1531 times)

Stan S
-DTN Guru-
Posts: 256
Joined: Apr 13, 2006


Posted: Nov 15, 2010 11:14 AM          Msg. 5 of 6
Hi Bill,

We have found the problem, & are working on correcting it. For some reason we already have today's 18:01 bar onthe chart. It looks like something may have been sent by the exchage, but we are still looking to be sure. We will get it corrected as soon as we can.

THANKS for letting us know so we can get it corrected.

Stan S

What we do today, determines how people remember us forever.
Be the positive force in someone life.

barnabas
-Interested User-
Posts: 4
Joined: Sep 7, 2010


Posted: Nov 15, 2010 12:41 PM          Msg. 6 of 6
thank you

bill
 

 

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