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»Forums Index »Product Support »Data and Content Support »Tick data down for @ES# for the past 3 hours
Author Topic: Tick data down for @ES# for the past 3 hours (8 messages, Page 1 of 1)

Grotaiche
-Interested User-
Posts: 5
Joined: Mar 24, 2010


Posted: Mar 24, 2010 03:49 AM          Msg. 1 of 8
Hello,

I use DTN IQFeed mainly for tick data with MarketDelta's charting software. When I turned it up 10 minutes ago, I filled back the data up to yesterday but there are no data past 6:40 AM CET (1:40 AM EST) today. Redownloading the data doesn't seem to fix anything.

Any news on when this will be back up ? Also, will it be possible to get the missing data ?

Thank you in advance for your help !

UPDATE 9:48 AM CET : the feed seems to be back since 9:45. However, data from 6:40 and 9:45 are not available.
Edited by Grotaiche on Mar 24, 2010 at 03:55 AM

DTN Todd
-Interested User-
Posts: 72
Joined: Mar 24, 2010


Posted: Mar 24, 2010 07:28 AM          Msg. 2 of 8
We are currently researching the possibilty of reloading the missing data and will let you know

Grotaiche
-Interested User-
Posts: 5
Joined: Mar 24, 2010


Posted: Mar 24, 2010 07:53 AM          Msg. 3 of 8
Thank you Todd !
Hopefully this will happen quickly, as my indicators are slightly messed up (moving averages, VWAP).

skunk
-DTN Evangelist-
Posts: 249
Joined: May 7, 2004


Posted: Mar 24, 2010 10:45 AM          Msg. 4 of 8
Price bars are the now, but no volume...

Grotaiche
-Interested User-
Posts: 5
Joined: Mar 24, 2010


Posted: Mar 24, 2010 11:28 AM          Msg. 5 of 8
Yeah, noticed that too, volume and bid/ask data really matter to me.

Thanks anyway !

DTN_Steve_S
-DTN Guru-
Posts: 2086
Joined: Nov 21, 2005


Posted: Mar 24, 2010 01:00 PM          Msg. 6 of 8
Due to a quirk in the system, we weren't able to correct anything but price data while the contract was trading. We will correct this today during the timeframe that @ES stops trading.

Grotaiche
-Interested User-
Posts: 5
Joined: Mar 24, 2010


Posted: Mar 24, 2010 01:24 PM          Msg. 7 of 8
OK, thanks for the info !

Grotaiche
-Interested User-
Posts: 5
Joined: Mar 24, 2010


Posted: Mar 24, 2010 03:41 PM          Msg. 8 of 8
Got the data alright, thanks !
 

 

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