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»Forums Index »Product Support »Data and Content Support »Missing daily data 02/25/2010 for @ES#
Author Topic: Missing daily data 02/25/2010 for @ES# (6 messages, Page 1 of 1)

thariman
-Interested User-
Posts: 16
Joined: Jan 23, 2010


Posted: Feb 25, 2010 08:38 PM          Msg. 1 of 6
Hi did anybody have a missing daily data for @ES# on 02/25/2010 ?

I try to look at 2 different chart software and there are a hole on 02/25/2010

Thank you

skunk
-DTN Evangelist-
Posts: 249
Joined: May 7, 2004


Posted: Feb 26, 2010 07:14 AM          Msg. 2 of 6
The daily bar for @YMH0 on 02/25/2010 is also fubar

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Feb 26, 2010 07:29 AM          Msg. 3 of 6
Hello Thariman and Skunk, we are seeing the same thing for both @ES# and @YMH0, and have reported them to our Market Data Services dept for investigation and correction. Currently, however we have not heard of an ETA of how soon this will be corrected but we are hoping it will be soon.

If you have any other symbols that are having problems please let us know so we can get those reported as well.

Thanks.

Curtis Thompson
curtis.thompson@dtn.com
Trading Markets Customer Service
1-800-397-7000 x3614

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Feb 26, 2010 09:37 AM          Msg. 4 of 6
Hello Thariman and Skunk, we are now showing correct data for yesterday for both of these symbols. Are you seeing the correct data as well?

If you have any other problems or questions please let us know.

Thanks.

Curtis Thompson
curtis.thompson@dtn.com
Trading Markets Customer Service
1-800-397-7000 x3614

thariman
-Interested User-
Posts: 16
Joined: Jan 23, 2010


Posted: Feb 26, 2010 09:50 AM          Msg. 5 of 6
Did a refresh/download on Investor/RT and QCollector still missing 02/25/2010 data from the daily. It skip it and go straight to 02/26/2010 from 02/24/26. for the @ES#

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Feb 26, 2010 11:41 AM          Msg. 6 of 6
Hello Thariman, after trying the @ESH0 on both platforms I am seeing data for 02/25/2010 for the daily history. After trying another refresh are you still not seeing any data for yesterday?

Curtis Thompson
curtis.thompson@dtn.com
Trading Markets Customer Service
1-800-397-7000 x3614
 

 

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