Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"Thank God for your Data Feed as the only Zippers I see are on my pants (LOL), and no more 200 pip spikes to mess up charts." - Comment from Spiro via Email
"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal
"I cannot believe what a difference it makes trading with ProphetX!" - Comment from Bruce in Los Angeles
"There is no doubt that IQFeed is the best data provider. I am very satisfied with your services. And IQFeed is the only one that I would recommend to my friends. Now, most of them are using your product in China." - Comment from Zhezhe
"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email
"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin
"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart
Home  Search  Register  Login  Recent Posts
Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »Data and Content Support »bad ticks in xgz9
Author Topic: bad ticks in xgz9 (5 messages, Page 1 of 1)

sersan
-Interested User-
Posts: 62
Joined: Dec 12, 2007
Posted: Nov 27, 2009 07:28 AM          Msg. 1 of 5
Bad ticks in dax future, see 1 minut chart, 5:41 and 5:53

regards

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007
Posted: Nov 27, 2009 07:59 AM          Msg. 2 of 5
Hello Sersan, we are seeing the same here and I have reported them to our Market Data Services dept for correction. I am not sure if we will be able to have them corrected today since we are partially closed for the Thanksgiving Holiday but they should be correct on Monday at the latest.
Curtis Thompson
curtis.thompson@dtn.com
Trading Markets Customer Service
1-800-397-7000 x3614

sersan
-Interested User-
Posts: 62
Joined: Dec 12, 2007
Posted: Nov 30, 2009 08:40 AM          Msg. 3 of 5
Do you remember the dax bad ticks?

Regards.

sersan
-Interested User-
Posts: 62
Joined: Dec 12, 2007
Posted: Dec 1, 2009 02:03 AM          Msg. 4 of 5
??????????????????????????????????????????????????????????????????????????????????

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007
Posted: Dec 1, 2009 07:56 AM          Msg. 5 of 5
Hello Sersan, we are working on these bad ticks as they come in, however with the amount of data and the amount of spikes that we are seeing it is taking longer than normal to correct them all. We are working on a solution to help resolve this, but it may or may not go into affect this weekend.
Curtis Thompson
curtis.thompson@dtn.com
Trading Markets Customer Service
1-800-397-7000 x3614
 

 

Time: Sat May 4, 2024 11:39 PM CFBB v1.2.0 15 ms.
© AderSoftware 2002-2003