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»Forums Index »Archive (2017 and earlier) »IQFeed 3rd Party Software Support »QCollector do not download data

Author	Topic: QCollector do not download data (3 messages, Page 1 of 1)
gidon -Interested User- Posts: 4 Joined: May 10, 2007	Posted: May 15, 2008 02:29 AM Msg. 1 of 3 Hello, I am new to QCollector for DTN. I tried using the trail version and it worked fine. After buying the software i registered it using the key QCollector sent me and now i can not download data anymore. (not even for the trail symbols i downloaded data for in the trail version). Any advice? thank you,
Stan S -DTN Guru- Posts: 256 Joined: Apr 13, 2006	Posted: May 15, 2008 07:28 AM Msg. 2 of 3 Hi Gidon, Were you able to get the IQ Feed & Q Collector working? It sounds like maybe you will need an updatted register key. You will need to contact Q Collector for that. Sorry I cant be any more help, but we dont have access to there security systems. I hope this helps. Stan S We could learn a lot from crayons: some are sharp, some are pretty, some are dull, some have weird names, and all are different colors but they all have to learn to live in the same box.
gidon -Interested User- Posts: 4 Joined: May 10, 2007	Posted: May 15, 2008 07:44 AM Msg. 3 of 3 Thank you Stan for your reply. I was able to get the IQ Feed & QCollector working. I used the trail version of QCollector so i was able to download data for only a closed set of symbols. When i registered the QCollector it stopped working. I hope i will get a response from them soon and maybe a new register key. thank you,