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"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email

"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum

"I started a trial a few weeks back before the market went wild. DTN.IQ didn’t miss anything and beat my other provider. I decided to stay with you because of the great service through all the volatility." - Comment from Mike

"I ran your IQFeed DDE vs. my broker vs. a level II window for some slow-moving options. I would see the level II quote change, then your feed update instantaneously. My broker's DDE, however, would take as much as 30 seconds to update. I am not chasing milliseconds, but half a minute is unacceptable." - Comment from Rob

"And by the way, have to say this. I love the IQFeed software. It's rock solid and it has a really nice API." - Comment from Thomas via RT Chat

"Thank you so much - awesome feed, awesome service!" - Comment from Greg via Email

"Version 4.0.0.2 has been working well for me and I appreciate that it is now a much tighter client to work with. I feel I can go to press with my own application and rely on a stable platform" - Comment from David in IA.

"I just wanted to say how happy I am with your service. I was able to download the API docs last week and I was able to replicate Interactive Brokers historical bar queries and realtime bar queries over the weekend. That was about one of the fastest integrations that I've ever done and it works perfectly!!!!" - Comment from Jason via Email

"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah

"Just a thank you for the very helpful and prompt assistance and services. You provided me with noticeably superior service in my setup compared to a couple of other options I had looked at." - Comment from John

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»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »new version

Author	Topic: new version (2 messages, Page 1 of 1)
mlsignups -Interested User- Posts: 15 Joined: Feb 9, 2006	Posted: Jul 2, 2007 07:58 AM Msg. 1 of 2 A while back on another thread I asked about speed of backfill and have not used the product much for the last year due to speed and backfill issues. Starting last wsek I used it again along w/ AmiBroker and it is tremendously better, to the point where I hope to move a few different data subscriptions over. My concern is last week was great; today and over the weekend I am having trouble backfilling symbols. (I use AmiBroker). Some symbols come right up; others just won't fill. Amibroker gives me a small status window for fills and many say "ready" but many others say "added.". I had no issues at all last week so I wasn't sure if there were issues w/ the servers this weekend or this morning. Thanks
DTN_SarahS -DTN Evangelist- Posts: 195 Joined: May 31, 2007	Posted: Jul 2, 2007 09:09 AM Msg. 2 of 2 Hello, Could you tell me what server you are logged into? You can check this by clicking on the white DTN icon(IQ Connection Manager) in the system tray (bottom right corner by your Windows clock). On the top left corner of the IQ Connection Manager, it will show the IP address. This tell you what server you are logged into. It may be quicker to resolve this via email. Please try support@iqfeed.net attn. Sarah. Thanks, Sarah DTN Trading Markets 800/397-7000