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»Forums Index »Archive (2017 and earlier) »Data and Content Support »problem eurex

Author	Topic: problem eurex (17 messages, Page 1 of 1)
alaindua -Interested User- Posts: 64 Joined: Mar 2, 2005	Posted: Jul 24, 2006 02:41 AM Msg. 1 of 17 Hi, Big problem with datafeed on eurex since open 07/24/2006... alaindua
alaindua -Interested User- Posts: 64 Joined: Mar 2, 2005	Posted: Jul 24, 2006 06:50 AM Msg. 2 of 17 since this morning, I think datas are delayed...
alaindua -Interested User- Posts: 64 Joined: Mar 2, 2005	Posted: Jul 31, 2006 02:24 AM Msg. 3 of 17 Hi, All EUREX (eurostoxx, dax, bund..) is again delayed this morning !!! alaindua
trademachine -Interested User- Posts: 4 Joined: Jul 31, 2006	Posted: Jul 31, 2006 03:50 AM Msg. 4 of 17 I have the same Problem - do you have a solution at this time? HJS HJS
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: Jul 31, 2006 03:57 AM Msg. 5 of 17 Which symbols are delayed? Are you seeing all Eurex symbols (futures and indexes)delayed, or just the indexes? How delayed is it and what are you compariing too? Do you see a number in the "Delay" field within the feed? Jay Froscheiser DTN - Trading Markets
trademachine -Interested User- Posts: 4 Joined: Jul 31, 2006	Posted: Jul 31, 2006 04:12 AM Msg. 6 of 17 delayed is: XGU6and BDU6: Ticks come in, but from 04:06:00 (actual time is 05:08:00) the icks com in very slowly the "Delay" Field is empty... other symbols -I dont no... HJS
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: Jul 31, 2006 04:19 AM Msg. 7 of 17 Our Engineering and Operations staff is looking into the Eurex issue now (both the delay and the timestamps being in Central Time instead of Eastern Time). I will reply when we have more information available. Thanks Jay Froscheiser DTN - Trading Markets
trademachine -Interested User- Posts: 4 Joined: Jul 31, 2006	Posted: Jul 31, 2006 04:24 AM Msg. 8 of 17 ok one thing: the delay would be greater and greater. at this morning it would be "only" 15 minutes - now its over 1hour... HJS
alaindua -Interested User- Posts: 64 Joined: Mar 2, 2005	Posted: Jul 31, 2006 05:31 AM Msg. 9 of 17 for example : XGU6 is delayed : 1h40mn !!!
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: Jul 31, 2006 08:46 AM Msg. 10 of 17 Our Ops group continues to look into the issue, although it has been corrected. We have identified where our primary data center was receiving incorrect timestamps. Our secondary server facility appeared to be receiving correct timestamps. We switched our primary facility to read from a different feed and that seems to have corrected the timestamp issues. We will continue to look into what caused this.... Jay Froscheiser DTN - Trading Markets
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: Jul 31, 2006 08:55 AM Msg. 11 of 17 Our Ops group talked to EUREX and it appears the EUREX server our Primary system was logged into had a problem this morning. They (Eurex) are in the midst of refreshing the data on it, so we will continue running that server facility off our secondary sites feeds until the refresh is complete and up to date. Jay Froscheiser DTN - Trading Markets
trademachine -Interested User- Posts: 4 Joined: Jul 31, 2006	Posted: Jul 31, 2006 08:55 AM Msg. 12 of 17 something has changed - but the delay is now 3minutes again... HJS
alaindua -Interested User- Posts: 64 Joined: Mar 2, 2005	Posted: Jul 31, 2006 08:58 AM Msg. 13 of 17 me too, delayed 3 mn...
Stan S -DTN Guru- Posts: 256 Joined: Apr 13, 2006	Posted: Jul 31, 2006 09:20 AM Msg. 14 of 17 I just spoke with our marked Integrity dept. They are working the problem, but were not able to give me any time line as to when it will be corrected. We could learn a lot from crayons: some are sharp, some are pretty, some are dull, some have weird names, and all are different colors but they all have to learn to live in the same box.
alaindua -Interested User- Posts: 64 Joined: Mar 2, 2005	Posted: Jul 31, 2006 11:10 AM Msg. 15 of 17 The datafeed on eurex are good now, thank you but now the day is finished in europe
dtnpaul -Interested User- Posts: 6 Joined: Jul 31, 2006	Posted: Jul 31, 2006 11:15 AM Msg. 16 of 17 Hello alaindua The Eurex exchange was having some server difficulties and this is what caused the delay. Thanks Paul
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: Aug 1, 2006 09:25 AM Msg. 17 of 17 We are seeing delays on our Eurex feed again this morning. We continue to experience bandwidth constraints on our line from Eurex into our datacenters (see http://forums.dtn.com/index.cfm?page=topic&topicID=1157 ). An order has been in place with Eurex for over 6 weeks, and current estimates are for the completion of the upgrade to take place in 2-3 weeks. We are looking at changing around the configuration of some of our inbound feeds in order to increase the available bandwidth from Eurex, and this may occur this weekend. Jay Froscheiser DTN - Trading Markets