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"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
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"I just wanted to say how happy I am with your service. I was able to download the API docs last week and I was able to replicate Interactive Brokers historical bar queries and realtime bar queries over the weekend. That was about one of the fastest integrations that I've ever done and it works perfectly!!!!" - Comment from Jason via Email
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Joined: Apr 6, 2008 01:01 PM
Last Post: Apr 9, 2008 11:15 AM
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dwt1020 has contributed to 2 posts out of 21185 total posts (0.01%) in 5,867 days (0.00 posts per day).

20 Most recent posts:
DTN.IQ Client Software Support » Vista and Historical data download Apr 9, 2008 11:15 AM (Total replies: 2)

Sarah,

thanks for talking with me on the phone yesterday.. it was nice to talk with you.
quick update...

I download Multicharts on the 30 day trial and not sure how much data is coming down, at least one day which enough for me, but it comes down in SECONDS.....less than 15 seconds and the charts are working great... Not sure what is happening with SC, but it seems they have some work do to..

again.. thanks for the help..
david

DTN.IQ Client Software Support » Vista and Historical data download Apr 6, 2008 01:21 PM (Total replies: 2)

Just bought a new laptop with Vista Home Edition. Installed Sierra charts using IQFeed and it takes almost 2 hours to download the historical data.
At first I thought it was the wireless connection but using hardwire same results....

On my desktop running XP SP2 same feed it only takes a few minutes.
I tried running IQfeed and Sierra Charts as XP compatible but didn't make a difference.

Anyone else seen this and have a fix?

I have also posted this same question to Sierra Charts folks...

thanks in advance

david


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