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"IQFeed version 4 is a real screamer compared to anything else I have seen." - Comment from Tom
"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post
"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post
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"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"If you are serious about your trading I would not rely on IB data for serious daytrading. Took me a while to justify the cost of IQ Feed and in the end, it's just a 2 point stop on ES. Better safe than sorry" - Comment from Public Forum
"DTN feed was the only feed that consistently matched Bloomberg feed for BID/ASK data verification work these past years......DTN feed is a must for my supply & demand based trading using Cumulative Delta" - Comment from Public Forum Post
"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
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»Forums Index »Archive (2017 and earlier) »General Product Announcements »Customer Service (Hours of Operation)
Author Topic: Customer Service (Hours of Operation) (1 messages, Page 1 of 1)

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Jan 14, 2020 08:03 AM          Msg. 1 of 1
IQ Feed Technical Support Hours (Phone/Chat/Email Support)

• Hours: Sunday 5:00pm thru Friday 6:00pm (CST) 24X5
• Phone: (800) 779-7299
• Email: support@iqfeed.net
• Chat Support: www.iqfeed.net & Click on the "Technical Support" link on the left hand side of the website.

https://qy1a.la4-c4-ph2.salesforceliveagent.com/content/s/chat?language=en_US#deployment_id=5721N000000fydq&org_id=00D1N000002J3YS&button_id=5731N000000fyTo&session_id=86b4bbd3-1deb-4e5c-b811-12d74a0a57ad

This does not include holidays and market holidays. We will keep the forums updated with the most current hours for all holidays.





Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com


Edited by DTN_Stephen on Jan 14, 2020 at 09:46 AM
Edited by DTN_Stephen on Jan 14, 2020 at 10:15 AM
Edited by DTN_Stephen on Jan 15, 2020 at 06:51 AM
 

 

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